Privacy Policy
regarding the personal information we collect from users on our website, located at howlerhosting.com (the “Site”), and the services offered
through the Site. If you have any questions about our Privacy Policy, our collection practices, the processing of user information, or
if you would like to report a security violation to us directly, please contact us at [email protected]
What Data We Collect
General Data: The use of our services will automatically create information that will be collected. For example, when you use our
Services, your geographic location, how you use the Services, information about the type of device you use, your Open Device
Identification Number, date/time stamps for your visit, your unique device identifier, your browser type, operating system, Internet
Protocol (IP) address, and domain name are all collected. This information is generally used to help us deliver the most relevant
information to you and administer and improve the Site.
Log Files: As is true of most websites, we gather certain information automatically and store it in log files. This information includes
IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and
clickstream data. We use this information to maintain and improve the performance of the Services.
Analytics: We use analytics services (including, but not limited to, Google Analytics) to help analyze how users use the Site.
Analytics services use Cookies to collect information such as how often users visit the Site and we use the information to improve
our Site and Services. The analytics services’ ability to use and share information collected by them is restricted by their terms of
use and privacy policy, which you should refer to for more information about how these entities use this information.
Location Information: If you have enabled location services on your mobile device, we may collect your location information to
improve the Services we offer. If you do not want this information collected, you can disable location services on your device.
Cookies: “Cookies” are small pieces of information (text files) that a website sends to your computer’s hard drive while you are
viewing the website. These text files can be used by websites to make the users experience more efficient. The law states that we
can store these cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we
need your permission. To that end, this site uses different types of cookies. Some cookies are placed by third party services that
appear on our pages. We and some third parties may use both session Cookies (which expire once you close your web browser)
and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive
experience on our Services and to market the Services or other products. Marketing cookies are used to track visitors across
websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for
publishers and third party advertisers. This tracking is done on an anonymous basis and, while not an exhaustive list, some of the
companies we work with are Google, AppNexus, Criteo, Rubicon, Pubmatic and DistrictM. To learn more about this practice,
including the Self Regulatory Principles for Online Advertising, to which we adhere, you can visit www.aboutads.info/choices,
optout.networkadvertising.org and www.youronlinechoices.com
Use of Your Personal information
In general, personal information you submit to us is used either to respond to requests that you make, aid us in serving you better,
or market our Services. We use your personal information in the following ways:
● Operate, maintain, and improve our site(s), products, and services;
● Respond to comments and questions and provide customer service;
● Link or combine user information with other personal information we get from third parties, to help understand your needs
and provide you with better service;
● Develop, improve, and deliver marketing and advertising for the Services;
● Provide and deliver products and services you request;
● Identify you as a user in our system;
We may store and process your personal information on servers located in both the United States and Europe. We may also create
anonymous data records from your personal information by completely excluding information (such as your name) that makes the
data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance
the content of our Services and improve Site functionality. We reserve the right to use anonymous data for any purpose and
disclose anonymous data to third parties at our sole discretion.
We may receive testimonials and comments from users who have had positive experiences with our Services. We may publish such
content. When we publish this content, we may identify our users by their first and last name. We obtain the user’s consent prior to
posting this information along with the testimonial.
Disclosure of Your Personal information
We disclose your personal information as described below and as described elsewhere in this Privacy Policy.
Third Parties Designated by You: When you use the Services, the personal information you provide will be shared with the third
parties that you authorize to receive such information.
Third Party Service Providers: We may share your personal information with third party service providers to: provide you with the
Services that we offer you through our Services; conduct quality assurance testing; to provide technical support; market the
Services; and/or to provide other services to us.
Information We Share: We may disclose aggregated information about our users and information that does not identify any
individual without restriction. In addition, we may disclose personal information that we collect or you provide:
● To fulfill the purpose for which you provide it, for any other purpose disclosed by us when you provide the information, or
with your consent;
● To third parties designated by you;
● With our subsidiaries and affiliates;
● To third parties to process payments made through the Services;
● With contractors, service providers and other third parties we use to support our business;
● To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or
transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding,
in which personal information held by us about users is among the assets transferred; and
Other Disclosures: Regardless of any choices you make regarding your Personal information (as described below), lipsum.com
may disclose Personal information if it believes in good faith that such disclosure is necessary: (i) in connection with any legal
investigation; (ii) to comply with relevant laws or to respond to subpoenas or warrants served on our company; (iii) to protect or
defend the rights or property of howlerhosting.com or users of the Services; and/or (iv) to investigate or assist in preventing any violation or
potential violation of the law, this Privacy Policy, or our Terms of Use.
Third Party Websites
Our Site may contain links to third party websites. When you click on a link to any other website or location, you will leave our Site
or Services and go to another site, and another entity may collect personal information or anonymous data from you. We have no
control over, do not review, and are not responsible for, these outside websites or their content. Please be aware that the terms of
this Privacy Policy do not apply to these outside websites or content, or to any collection of your personal information after you click
on links to such outside websites. We encourage you to read the privacy policies of every website you visit. The links to third party
websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or
websites.
Your Choices Regarding Information
Choices: We offer you choices regarding the collection, use, and sharing of your personal information. We may periodically send
you emails that directly promote the use of our Services. When you receive promotional communications from us, you may indicate
a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the
unsubscribe instructions provided in the email you receive or by contacting us directly. Despite your indicated email preferences, we may send you service related communications, including notices of any updates to our Terms of Use or Privacy Policy.
Cookies: If you decide at any time that you no longer wish to accept cookies from our Services for any of the purposes described
above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a
cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may
not be able to use all portions of the Services or all functionality of the Services. If you have any questions about how to disable or
modify cookies, please contact us at [email protected]
Young People
Our Services are not directed to children under the age of 13. If a child under 13 submits personal information to us and we learn
that this is the case, we will take steps to remove the personal information from our databases. If you believe that we might have
any personal information from a child under 13, please contact us at [email protected]
Your Rights
As a user of our site you have the following rights, any of which you may exercise by contacting us at [email protected]
● The right to ask what personal data that we hold about you at any time. Extra requests (particularly repetitive) for data may
result in a fee being charged to the user.
● The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge.
● As set out above, the right to opt out of any marketing communications that we may send you.
Further information regarding your rights can be found under:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
Fulfillment Policy
Refunds and Cancellations
We strive to ensure your satisfaction with our products and services. If you are not satisfied with your purchase, please review the following policies:
- Refunds: Refunds may be issued within 30 days of purchase, provided the product is returned in its original condition. Shipping fees are non-refundable unless the return is due to an error on our part. To request a refund, please contact our customer support team at [support email or phone number].
- Cancellations: Orders can be canceled within 24 hours of placement. After this period, cancellations may not be possible if the order has already been processed or shipped.
Delivery Timeline
Delivery timelines may vary based project complexity and access to resources.
Contact Us
If you have any questions about your order or our policies, please reach out to us at [email protected].
Dispute Resolution
If you encounter any issues with your order, please contact us directly to resolve the matter before initiating a dispute. We are committed to addressing your concerns promptly and fairly.